I have a friend who works in HR. Let's call him Joe. Joe was so excited to join a new company last year, but today he's trying to quit. How did things go so terribly wrong in a matter of months?
Here are some reasons that could serve as a warning for others. Take a step back and ask yourself: Could any of these bad HR and management behaviours be eating away at employees in my organisation?
1. Broken promises/lack of transparency.
Joe had a certain set of expectations of what his job role would look like when he agreed to join the company last year. Since then, as it turned out, most of the responsibilities given to him were outside the scope of what was initially discussed when he interviewed.
The lesson: Make sure you are transparent and honest from the very beginning, and specify up front what your expectations for the role are so that candidates don't feel tricked when they begin working.
2. Bad management.
We've all heard that one of the primary reasons employees quit their jobs is because of bad managers. Joe points to his incompetent boss as one of the main reasons for wanting to resign. He says his manager is not only clueless about what team members are doing day to day, but she also doesn't touch base with them regularly. Questions from the team are usually met with a condescending response, which dissuades anyone from approaching her.
The lesson: Make sure that managers are trained to bring out the very best in their people. It isn't about appearing intelligent — it's about being approachable and supportive so team members know someone's got their back.
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